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Regulations Governing the Handling of Mail CH

Announced Date: 2022-05-27
Content:
5.Amendment to Articles 48、52; and addition of Article 48-1, promulgated on May 27, 2022.
Article 48
Registered mails should be delivered to the addressee, the addressee’s agent, or a member of the addressee’s family that lives at the same address, or the mail distribution desk, doorman, or mailing center of the delivery address.
Registered mails may also be delivered through the smart devices exclusive for the sending and reception of documents or materials by the general public (hereinafter referred to as the “iBoxes”) that are set by Chunghwa Post on streets, in residences, in shopping malls, at factories, at government agencies, at schools, at the offices of public or private organizations, and at other sites which can be accessed by the public.
Article 48-1
A registered mail which meets any of the following conditions is not allowed to be delivered through an iBox:
1.The mail item is too big to be put in the iBox.
2.The outer packaging of the mailed item is damaged.
3.The occurrence of natural disasters or other force majeure causing damage or malfunction of the iBox, which prevents it from performing its functions.
4.The amount of a value-declared mail, an insured mail or COD collected exceeds the amount publicly announced by Chunghwa Post.
5.All the boxes of the iBox at the destination of delivery are occupied, and they are still occupied when the mailed item is delivered for the second time.
6.The mailed item is sent with an acknowledgement-of-receipt.
7.The mailed item contains any document or material that cannot be reproduced, copied or replicated.
The handling methods for the registered mails which are not allowed to be delivered through an iBox shall be publicly announced by Chunghwa Post.
Article 52
When Chunghwa Post entrusts others to transport mails, they must meet the following qualifications:
1. Land transport: The commissioned party must be in automobile freight industry, automobile route freight industry, automobile container freight transport industry, highway automobile passenger transport industry or railway freight transport.
2. Air transport: The commissioned party must be an air freight forwarder or in air transport industry.
3. Sea transport: The commissioned party must be an ocean freight forwarder or in shipping industry or a shipping agency.
When Chunghwa Post entrusts others to collect or deliver mails, they must meet the following qualifications:
1. When the person entrusted is a natural person, he or she has to be an adult, healthy and with a junior high school degree.
2. When the person entrusted is a postal agency, the agency’s manager shall meet the qualifications set forth in the preceding subparagraph hereof, and the postal agency should be located in an institution, school, company, store or other location that the public can go in and out of freely.
Chapter Seven supplementary Provisions